Privacy Policy

Last updated: December 1, 2024

Fonogames takes your privacy seriously and cares about the security and protection of data for all its clients, in accordance with the LGPD, GDPR, and other applicable laws.

This Privacy Policy aims to inform you how we use and disclose information collected on the website, apps, and in messages exchanged with you.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data we process. If you have any questions about the use of Personal Data, please contact us.

Section 1 - Definitions

For the purposes of this Privacy Policy:

- Personal Data: means any information that, directly or indirectly, identifies or can identify a natural person, such as name, email, password, IP address, among others;

- Processing of Personal Data: means any operation performed on Personal Data, whether by automated means or not, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating, or otherwise making available, harmonizing or associating, restricting, erasing or destroying. Processing of Personal Data also includes any other operation provided under applicable law;

- Data Protection Laws: means all legal provisions regulating the Processing of Personal Data, including but not limited to Law No. 13.709/18, General Data Protection Law (LGPD).

Section 2 - Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when purchasing products, customizing, and improving your experience.

Examples of how we use the data include:

- Enabling you to purchase products and/or services;

- To confirm or correct the information we have about you;

- To send you information we believe may be of interest;

- To personalize your experience using the apps;

Additionally, the provided Personal Data may be used in any way we deem necessary or appropriate:

- (a) in accordance with Data Protection Laws;

- (b) to comply with legal process requirements;

- (c) to comply with court orders, regulatory decisions, or decisions of competent authorities, including authorities outside your country of residence; (d) to enforce our Terms and Conditions;

- (e) to protect our operations;

- (f) to protect our, your, or third parties' rights, privacy, and security;

- (g) to detect and prevent fraud;

- (h) to allow us to take available actions or limit the damage we may suffer;

- (i) in other ways permitted by law.

Section 3 - Non-provision of Personal Data

You are not required to share the Personal Data we request. However, if you choose not to share it, in some cases, we may not be able to provide you full access to the apps, some specialized features, or be able to offer assistance.

Section 4 - Data Collected

All our apps use a unified database to store the minimal personal data of their users, with the sole purpose of saving each user's score privately.

However, registration is not mandatory, and you may choose to use the apps anonymously without the score-saving feature. At any time, you can choose to delete the registration permanently.

To maintain app quality and prevent bugs, we collect some technical connection data when the app connects to our servers. This data is used for load balancing, scalability, and error reporting.

Section 5 - Sharing of Personal Data with Third Parties

We do not share any data.

Section 6 - Data Storage Location

Our private servers are located in Virginia, United States.

Section 7 - User Rights

You may, at any time, request:

- confirmation that your Personal Data is being processed;

- access to your Personal Data;

- corrections to incomplete, inaccurate, or outdated data;

- anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;

- deletion of Personal Data processed with your consent, to the extent permitted by law;

- revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that Personal Data is only shared with its rightful owner.

Section 8 - Security of Personal Data

We strive to adopt the technical and organizational measures provided by the Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Section 9 - Updates to this Privacy Policy

If we modify our Privacy Policy, we will post the new text with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notification in our apps.

We are committed to not processing your Personal Data in a manner inconsistent with the purposes described above, except as otherwise required by law or court order.

Your use of the apps after the changes means you accept the revised Privacy Policy. If, after reading the revised version, you disagree with its terms, please close your account.

Section 10 - Personal Data Processing Officer

If you wish to exercise any of the rights provided in this Privacy Policy and/or under the Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us.

Section 11 - Use of RevenueCat for Payments and Subscriptions

To manage subscriptions and in-app purchases within Fonogames, we use RevenueCat, a platform that assists with secure payment processing and subscription management. RevenueCat handles payment information to ensure that your purchases and subscriptions are carried out securely, adhering to privacy and security standards.

RevenueCat collects and processes payment and subscription data, but it does not store sensitive user information such as full credit card details. Instead, it collaborates with platforms (App Store and Google Play) to authenticate and validate transactions.

For more details on RevenueCat’s data collection and handling practices, please refer to RevenueCat's Privacy Policy.

Section 12 - Use of Sentry for Error Monitoring

In Fonogames, we use Sentry, a platform for monitoring and tracking errors, aimed at providing users with the best possible experience. Sentry collects data about errors and performance issues, which helps us quickly identify and resolve issues that may affect app usage.

This data includes technical information, such as error logs, device, and operating system details, but does not include personally identifiable information about the user. Sentry is used solely for technical purposes, focused on improving the performance and stability of Fonogames.

For more information on Sentry’s data collection and handling practices, please refer to Sentry's Privacy Policy.